Posts Tagged ‘accountability’

Jack Simon for President

November 23, 2012

Hello Friends,

I am pleased to announce that Jack Simon has been appointed as interim Board Member for the ClimateCare Coop. ClimateCare is a Coop of high end contractors that subscribe to a strict regimen of high quality, training and accountability to our customers, suppliers, and employees. Jack will be part of a director team that will provide the vision to help our group face the challenges of 2013 and grow us as leaders in the HVAC and Indoor Air Quality industry.


Electricity Prices on the Rise

December 5, 2010

John Snobelen just wrote an article in The Toronto Sun discussing the now “out of the bag” dirty secret on our dear provincial government. We can now expect our hydro bills to increase by 100% over the next few years. This has also been reported by the Toronto Star and The Globe and Mail. This is terrible news for the Ontario citizen. Do you expect your income to double in the next few years? Yet the Liberal government sees fit to double our hydro rates, sharply increase our taxes and reduce our services. This is simply unsustainable. There has been a lot of doubt cast upon the viability af the FIT Program and its benefits. I have watched over the past 8 years since the McGuinty Liberals have been in power as factories close, manufacturing disappear and thousands of jobs move to China. This is due directly to the misguided policies of the McGuinty government’s anti business policies.

Please see this video of some exchange in our provincial legislature.

Boilers Part 18 – Final Conclusions

December 2, 2010

Hi Again,

This article is the final in this series of how to select a replacement boiler. The conclusion is that it makes sense to invest in a Direct Vent Condensing Boiler. Make sure that your contractor knows which boilers have low pressure drop throught the heat exchanger and which boilers do not require an annual heat exchanger flush. If they do not have these answers, they have not done their homework and you should not buy from them. If you would like to know brands and models of boilers that have the right features for you, please just comment on this blog and I will answer you. You can also call me at my office at 416-781-1054 ext. 23. or email me at

Boilers Part 16 – High Efficiency Boiler Disadvantages

November 28, 2010

The Direct Vent Condensing Boiler is the best choice for any home. However, you must be careful when selecting the right boiler for you.

In order to successfully transfer the heat from the flame to the water as easily as possible, the vast majority of condensing boilers force the water through a very restrictive heat exchanger with many small passages. This can cause 2 very serious problems.

The first problem is that if one of these passages becomes blocked with debris or dirt from the system, the heat exchanger will quickly overheat and fail. A heat exchanger replacement on a high efficiency boiler can be in excess of $2,000. It would be a shame to lose all your fuel savings on a major repair like this. These restrictive heat exchangers require extensive cleaning annually. Since many people neglect to call for service, and many contractors don’t even know about this required cleaning, many people have suffered disappointment and heat exchanger failure. Life doesn’t have to be this complicated. If this boiler is installed with the proper flow design, dirt and air separator and cleaned as per the manufacturers’ instructions, it will last a long time.

In my next post, I will discuss the second problem with these restrictive heat exchangers.

Boilers Part 15 – Turndown

November 25, 2010

Hi Again, Turndown is the ability of a boiler to reduce its input to match the load. Imagine a home with 3 floors and a separate thermostat and heating zone for each floor. When all three floors require heat, the demand might be 80,000 BTUH. This would require an 80,000 BTUH boiler. If only the basement needed heat, the load might only be 20,000 BTUH. Firing an 80,000 BTUH boiler would be overkill and horribly inefficient. All DVCB have a turndown that allows the boiler to fire at the required rate for that time so the boiler would fire just at the 20,000BTUH that you need. Efficiency is enhanced once again.

Now that it is crystal clear that the best option for a boiler is the DVCB, Direct Vent Condensing Boiler, I would like to discuss the problems with these boilers and how to avoid them.

Boilers Part 9 – Modulating/Condensing Boilers – Operational Efficiency

November 11, 2010

Proud of a great furnace install.

The energy savings of a condensing boiler is compounded by its operating efficiency. Operating efficiency means that the boiler operates in such a way to maximize savings and reduce energy consumption due to this special sequence of operation. This is all in addition to the fact that its combustion efficiency is high. There a several ways in which the modulating condensing boilers offer operational efficiency and depending on which boiler you select, you will benefit from some or all of these operational advantages.

  1. Modulation.
  2. Reset
  3. Low water temperature operation.
  4. Turndown to support zoning.

In my next few posts, I will elaborate on these operational efficiencies and explain them in detail. Please feel free to ask a question if you require additional information.

Boilers Part 6 – DVCB – The Safest

November 5, 2010

In my last post I listed as the first advantage of the DVCB (Direct Vent Condensing Boiler) that it is the safest type of boiler.

View this document on Scribd

The reason for this is that the combustion process is completely isolated from the airstream of your home. All of the combustion air is drawn through a sealed pipe from outside and all of the products of combustion are vented directly to the outside in a sealed pipe. No matter what happens in the combustion process and no matter if the flame is producing CO (Carbon Monoxide), everything will be vented outside with no danger of anything entering your home. This is the best protection that you can provide for your family. The Direct Vent boiler is also the preferred boiler by the TSSA for this very reason. You can see this preference clearly in the language of their bulletin on replacing boilers.
Please see the advisory below.

View this document on Scribd

Direct Energy Enbridge Says I Need a New Liner for my water tank?

October 25, 2010

I always get asked if the chimney liner needs to be replaced when the furnace is changed to a high-efficiency. Direct Energy tells their rental water heater customers that since the liner was intended to service a furnace and water heater, once the furnace is changed to high-efficiency, and does not vent through the chimney liner anymore, the liner is too big and must be replaced with a smaller one.

This is simply NOT TRUE. In fact it is a LIE!!

I will address this question from a safety perspective and a code requirement perspective.

Safety – This slightly oversized liner is perfectly safe. As a matter of fact, every summer, when your furnace had not been operating, have you ever experienced a problem? Surely not! Your liner is clearly venting your water heater very safely and nicely.

Code – The vent sizing charts in the gas code only specify the maximum capacity of a liner. There is no minimum capacity. The code does recommend using the smallest possible liner as a best practice. However, if an existing liner that is 6″ diameter or less has a furnace or heating boiler removed from it, the liner can be used exclusively for the water heater once the technician verifies that the water heater is venting properly. The TSSA, which is the governing body of fuel safety in Ontario, put out a specific advisory approving the reusing of an existing liner under these conditions. Please see the advisory below. Don’t let Direct Energy con you into buying a new liner. You are wasting your money.

View this document on Scribd

Introducing Steve, our new team member and Blogger!

June 28, 2010

Premi-air CLIMATECARE is pleased to announce the appointment of Stephen McGann to our residential sales team.  Stephen has extensive experience as an HVAC professional and is highly regarded by his industry peers.  He has been in the HVAC industry for 30 years starting part time with the Consumers’ Gas Company. He quickly moved up the ranks to reach the highly respected position of Special Fitter and ultimately was promoted to Technical Supervisor of the customer service department.  Feeling the need to expand his technical and managerial experience he joined a local Toronto based HVAC Company as their Service Operations Manager and stayed there until Sears Canada asked him to join their team as their HVAC Technical manager and all around technical guru. He leveraged all of his strengths and experiences as a key HVAC team member to help grow the Sears business across all of Canada. Stephen has dedicated his HVAC career to helping customers and believes his new position at Premi-air is an excellent fit in helping customers wade through all of the technological changes and efficiency improvements when deciding on which best equipment choices to make when replacing their HVAC systems.  

I am also very pleased to announce that Stephen has agreed to join me as a co-blogger and will be chiming in from time to time with helpful information for all of our customers.

Premi-Air ClimateCare Mission Statement

June 18, 2010

Hi Everyone,

Premi-Air just joined up with ClimateCare. I will tell you about what that means for us and our customers in future posts. Today I want to introduce our latest Mission Statement. This mission statement is the goal and guiding light for all of us at Premi-Air ClimateCare to follow. In every action that we take, whether it be servicing our customers in the field or performing office and managerial duties we must ask ourselves, “Am I executing my duties in a manner that is consistent with our company attributes? Is what I am doing and how I am doing it getting us closer to our goal and is it fulfilling our Mission Statement”  This will keep all of us focused and motivated.

So Here We Go.

The Premi-Air ClimateCare Mission Statement:

Guiding our customers to the best indoor climate solutions executed with superlative service and value.

(Webster’s define superlative as “surpassing all others of very high quality”)